Privacy Policy

GDPR Privacy Policy Old Court Nurseries LLP

Old Court Nurseries LLP Privacy Policy
A part of the upcoming new legislation regarding data protection, (GDPR), Old Court Nurseries current Privacy Policy is as follows.

This is the Privacy Policy of Old Court Nurseries LLP

Old Court Nurseries LLP is a small independent plant nursery. Who grow and sell plants from their site in Colwall, Nr Malvern and a limited number of RHS shows and plant fairs.

Old Court Nurseries Commitment
Old Court Nurseries is committed to protecting your privacy and promises to use the information that we collect about you lawfully and in accordance with the new General Data Protection Regulations (GDPR) 2018, as far as able given current information available.

Information Collected In Different ways and For What Legal Basis
The type of information that Old Court Nurseries will collect about you is as follows:

Group 1. Voluntarily Signing Up to Mailing list

If you choose to opt in and join Old Court Nurseries mailing list via email, phone contact or post we will only collect and hold your name, address and/or email to allow us to send the information that you have requested. Either the snowdrop list or our main catalogue or both. These are only sent out once a year and only if requested. Hard copies of data taken via phone or in person or via post will be kept for the shortest time possible and then securely destroyed.

Legal Basis for holding data and length of time

Request by customer directly and specifically to be kept informed by email or post, by Old Court Nurseries directly, of information related to products sold by Old Court Nurseries and opening times of The Picton Garden. Also for the purpose of Old Court Nurseries replying to any queries they may have about specific plants.

Group 2. Data collected from Orders placed on website www.oldcourtnurseris.co.uk

If you place an order on line at www.oldcourtnurseries.co.uk, your name, address, email and telephone number is collected for the specific purpose ONLY of delivering your order that you have requested and paid for and which represents a legal contract.

Placing an order does not mean your details will be automatically added to Old Court Nurseries mailing list.

Legal Basis for holding data and length of time

The monetary processing of those orders is handled by the third party Paypal

The invoice related to your order which included your name , email address, telephone number and email is kept by Old Court Nurseries for accounting record purposes only as not shared by a third party, other than with those assigned by Old Court Nurseries as accountant.

Records are kept for five years as per HMRC legal requirements. After which they will be deleted or if there is a hard copy shredded.

 

 

Request for Transparency and the Rights of the Individual

Right for Accessibility

Old Court Nurseries agrees at all times to respect and maintain the rights of the individual. And so at any time a customer can request what data is held about them and receive that information in a timely fashion.

If you wish to see information that is held about you please email Old Court Nurseries directly on oldcourtnurseries@btinternet.com.

Right for Rectification

If any information is inaccurate, Old Court Nurseries will update her records accordingly.

Right to Erasure

If at any point you wish to unsubscribe from the mailing list and have all the data held relating  to  you erased, then you can do so, by unsubscribing from the mailing list by emailing Old Court Nurseries directly at oldcourtnurseries@btinternet.com .

The Right not to be Subject to Automated Decision-Making or Profiling

Old Court Nurseries respects the rights of individuals to not be subject to automated decision-making or profiling and does not implement either of these policies on the website or anywhere else.

Emails
Old Court Nurseries may email you directly if there is a particular plant or event that we feel you may be interested in.
Old Court Nurseries will email directly if you have contacted us with a query relating to an order or plant.
Old Court Nurseries will email you directly if you are interested in booking Helen Picton or Ross Barbour for a talk, demonstration or workshop.

Sharing your data and confidentiality
Old Court Nurseries takes your privacy seriously, and will only share your data in specific cases where it is necessary to do so, such as when you have placed an order in which case the contact details will be shared with a courier service to allow completion of the order.

Old Court Nurseries will not share your personal information with other third parties, without your permission at the time.

Security
Old Court Nurseries ensures that all personal information held within our database is secure.

Complaints
If you wish to make a complaint about the use of personal information by Old Court Nurseries please email Helen at oldcourtnurseries@btinternet.com.

Unsubscribing
You will have the right to unsubscribe from our mailing list at any time, or to change your preferences.